Terms and Conditions

Proofing System

A proof of your invitation will be sent to you for your approval.  Please ensure that you clearly check all details and are happy with the overall design. 
We require a signature of authorisation before we go to print.

Handmade Production

As all of the products and embellishments are entirely handmade, there may be a slight variation in design, however we will aspire to create all the same

 Price

No9 Designs reserves the right to change the price on all its merchandise at any time.  However prices confirmed at the time of booking will not be affected. 

Copyright

All designs are those of No9 Designs, and are original.  No attempt should be made to use or copy such, without prior written consent.

 Deposit/Payment

To secure an order a deposit of 50%(non refundable) of the total or dervalue is required.  Before dispatching invites and/or the final order,
payment must be received in full, 7 days before delivery. 
 Payment can be sent by cheque to:
No9 Designs, 9 Saundersfoot Way, Oakwood, Derby  DE21 2RH
Or by Bank transfer

Cancellation/refund/faults

Only goods that are faulty can be exchanged or refunded.  If you wish to cancel your order, then No9 Designs reserves the right to keep the initial deposit.  If your order is near completion then we reserve the right to collect the payment in full.

 Postage/Packaging

All orders are posted using Special Delivery with the Royal Mail.  For an additional payment Special Delivery can be used which insures in the event of loss.  Please note No9 Designs can not be held responsible for any loss/damage made in transit.  Each order will be quoted individually and agreed before posting.

Safety

Please note that due to the nature of the products used in our designs,
they are not suitable for children.